Last updated: March 23, 2026
Pontos Platforms LLC ("Company," "we," "us") operates the Aqvori platform ("Service"). We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and share information when you use the Service.
When you register, we collect your full name, work email address, company or organization name, and job title (if provided). We also collect a hashed version of your password — we never store passwords in plain text.
As you use the Service, you may create or upload data including client records, project details, meeting notes, documents, email content, time entries, credentials (encrypted in the Vault), and other operational data ("Service Data"). You control what Service Data you provide.
We automatically collect technical information to operate and secure the Service:
When you use AI-powered features (Vori), we log metadata about AI interactions including the type of request, token usage, timestamps, and associated user and tenant identifiers. Portions of your Service Data — such as meeting transcripts, document content, and contextual project data — are sent to Anthropic for processing via their Claude API. We do not permit Anthropic to use Your Data for model training.
Documents you upload to the Service (PDFs, Word documents, spreadsheets, and other files) are stored securely and may be processed by AI features when you explicitly invoke them. Documents are associated with your organization and subject to tenant isolation.
| Purpose | Data Used |
|---|---|
| Providing the Service | Account info, Service Data |
| AI features (Vori — summaries, analysis, recommendations, document generation) | Service Data sent to Anthropic via Claude API |
| Security and fraud prevention | IP address, device fingerprint, audit logs |
| Service improvement and analytics | Aggregated, anonymized usage data |
| Transactional communications | Email address (service notifications, alerts, workflow triggers only) |
| Legal compliance | As required by applicable law |
We share your information only in the following limited circumstances:
We do not sell your information to third parties. We do not share your information with advertisers. We do not use Your Data for marketing purposes.
Aqvori operates a multi-tenant architecture with strict data isolation. Each organization's data is logically separated and cannot be accessed by other organizations. Tenant isolation is enforced at the database query level, API middleware level, and session management level. Cross-tenant data access is architecturally prevented. All database queries are scoped to the authenticated tenant.
We retain your Service Data for as long as your account is active. Upon account termination or deletion request, we will delete your Service Data within 30 days, except for the following:
We implement commercially reasonable security measures including:
The Service uses the following essential cookies:
| Cookie | Purpose | Type |
|---|---|---|
vori_token | Authentication — maintains your logged-in session | Essential |
vori_csrf | CSRF protection — prevents cross-site request forgery attacks | Essential |
Both cookies are strictly essential for the operation of the Service. We do not use tracking cookies, third-party analytics cookies, or advertising cookies. No consent banner is required as all cookies are essential.
Depending on your jurisdiction, you may have the right to:
To exercise these rights, contact support@aqvori.com. We will acknowledge your request within 5 business days and fulfill it within 30 days.
The Service is designed for business professionals and is not intended for use by individuals under 18 years of age. We do not knowingly collect information from anyone under 18. If we become aware that we have collected personal information from a minor, we will take steps to delete that information promptly.
Your data is processed and stored in the United States (Oregon region). If you access the Service from outside the United States, your data will be transferred to and processed in the United States. By using the Service, you consent to this transfer. We implement appropriate safeguards to protect your data during any international transfer.
We may update this Privacy Policy from time to time. Material changes will be communicated via the Service or email at least 15 days before they take effect. The "Last updated" date at the top indicates when the policy was most recently revised.
For privacy inquiries or to exercise your data rights, contact us at:
Pontos Platforms LLC
Email: support@aqvori.com